Getting Tested in Comox Valley

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The question “where and how can I get tested for COVID-19?” may have crossed your mind recently. There’s certain procedures to follow when wanting to book a testing appointment.

The following information from Island Health and BCCDC explains the process for COVID-19 testing in the Comox Valley. It is broken into three steps:

  1. Self assess for symptoms
  2. Call Testing Call Centre if required to book a testing appointment
  3. Self-isolate after testing

NOTE: DO NOT call the Island Health COVID-19 Testing Call Centre unless you are showing symptoms and require testing.

1. Self assess for symptoms

Use this resource which provides an app and online form to assess your symptoms to see if you will need to call the Island Health COVID-19 Testing Call Centre to help book a testing appointment.

Self Assessment Website

If you do not have access to these forms use the following guidelines:

Testing is recommended for anyone with cold, influenza or COVID-19-like symptoms, even mild ones. Symptoms include:

  • Fever
  • Chills
  • Cough or worsening of chronic cough
  • Shortness of breath
  • Sore throat 
  • Runny nose
  • Loss of sense of smell or taste
  • Headache
  • Fatigue
  • Diarrhea
  • Loss of appetite
  • Nausea and vomiting 
  • Muscle aches

While less common, symptoms can also include:

  • Stuffy nose
  • Conjunctivitis (pink eye)
  • Dizziness, confusion
  • Abdominal pain
  • Skin rashes or discoloration of fingers or toes.

2. Call Testing Call Centre if required to book a testing appointment

If you have completed your self assessment and are experiencing symptoms of COVID-19 call the Island Health Testing Call Centre at: 

1-844-901-8442
MON-SAT 8:30am – 4:30pm 
CLOSED SUN

NOTE: Wait times can be long as call centres experience high call volumes. Mornings tend to be busiest so you may be required to call back at a later time.

The Testing Call Centre will review your symptoms and help you book a testing appointment at your nearest assessment centre.

NOTE: If you live in the Comox Valley your assessment centre will be the Comox Valley COVID-19 Assessment Centre located at: 

101 Lerwick Rd, Courtenay, BC V9N 9H1 
MON-SAT 8:30am – 4:30pm 
CLOSED SUN

For information on other BC locations visit: 

British Columbia COVID-19 Collection Centres
British Columbia COVID-19 Collection Centres (Internet Explorer)


3. Self-isolate after testing

After you have been tested and are allowed to go home. It is recommended to self-isolate while waiting for your results. If your results are positive, continue to self-isolate. If your results are negative, continue to self-isolate to see if your symptoms continue to develop.

For more information on self-isolation after testing read Self Isolation after a COVID-19 Test.

If symptoms worsen contact your health care provider or call 8-1-1

It can be a lot of information to take in, but hopefully you understand a bit more on the process of how to get tested in the Comox Valley, and BC.

If you’re still looking to learn more, here are additional resources on testing in BC:

Testing Procedures 
Island Health
BCCDC
Testing Sites and Assessment Clinics
Testing Guidance

Self Assessment Form
Self Assess

BC Collection Centres
British Columbia COVID-19 Collection Centres
British Columbia COVID-19 Collection Centres (Internet Explorer)

Guidelines
Self Isolation after a COVID-19 Test

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